The 2024 European Championships will be a time of jubilation and joy for many people. At such events, however, it may also be necessary to make an emergency call for a variety of reasons. In Germany, the police can be reached from anywhere on the number 110. Experienced police officers will coordinate further necessary measures.
The police are available for you 365 days a year, around the clock.
In order to be able to react as quickly as possible and send help, it is important to answer the following questions:
Where?
Exact location.
Please state the city, the address with house number and, ideally, the floor. If you do not know where the incident took place, ask passers-by in your vicinity to help you or mention prominent points such as lakes, names of companies, restaurants or similar.
What?
Incident and urgency.
Can you provide information on how the incident occurred? Please also pass this information on to the police. Information about victims, perpetrators and witnesses is also helpful.
When?
Exact details of the incident.
When did the incident take place?
How many?
Number of people involved or injured.
If possible, state the severity of the injuries.
Who?
Your name, your address, your telephone number.
Please give your contact information to the police for any further inquiries and wait on the phone until the control center ends the call.
Please never put yourself in danger!
Online reports are also possible.
You can file a report here: https://internetwache.polizei.nrw/ich-moechte-eine-anzeige-erstatten
For people with speech and hearing impairments, a fax can be sent in an emergency.
You can find the appropriate form here: https://internetwache.polizei.nrw/Notruf-Fax
Other (emergency) numbers
Fire brigade / rescue service: 112
Medical on-call service: 116117
Poison emergency call: 0228 192 40
Phone counseling: 0800 111 0 111 or 0800 111 0 222
Violence against women helpline: 08000 116 016
Help hotline for violence against men: 0800 12 39 900
Child and youth hotline: 116 111
Parent hotline: 0800 111 0 550
Help hotline for offenders: 0800 70 22 240
Blocking emergency hotline: 116 116